Frequently Asked Questions About HVAC Services, Repairs & Maintenance
Burke Heating and Air proudly serves homeowners and businesses throughout Burke, Catawba, Alexander, Lincoln, and Caldwell counties. If you’re unsure whether you’re within our service area, give us a call and we’ll be happy to help.
Since 2011, homeowners have trusted Burke Heating and Air for honest service, expert workmanship, fair pricing, and dependable results. We focus on long-term comfort solutions, not quick fixes, and treat every customer like family.
We provide complete heating and air conditioning services including system repair, new system installation, preventative maintenance, heat pump services, ductwork design and replacement, zoning system installation, indoor air quality solutions, and emergency service.
Yes. Our experienced technicians are trained to diagnose, repair, and maintain all major makes and models of heating and cooling systems.
We recommend professional maintenance twice per year, once before cooling season and once before heating season. Regular maintenance helps improve efficiency, prevent breakdowns, extend system lifespan, and catch small issues before they become expensive repairs.
Our maintenance program includes semiannual system inspections, priority scheduling, three free service calls per year, no service call fees during covered visits, 20% off service-related repairs, and 5% off new system installations, all for just $19.95 per month per home.
Preferred Customer members receive priority scheduling and guaranteed service within 24 hours if a failure occurs. For all other customers, we work quickly to provide fast response times and restore your comfort as soon as possible.
Yes. We offer flexible financing options, including plans for customers with credit scores as low as 550, as well as qualifying options with up to 24 months 0% interest.
If your system is over 10–15 years old, requires frequent repairs, struggles to maintain temperature, or causes unusually high energy bills, replacement may be the more cost-effective option. We’ll inspect your system and provide honest recommendations based on what’s best for your home and budget.
High-efficiency systems can lower monthly energy bills, improve indoor comfort, provide more consistent temperatures, operate more quietly, and reduce wear on your equipment over time.
A zoning system allows different areas of your home to be controlled independently for customized comfort. It helps eliminate hot and cold spots, improves efficiency, and can reduce energy waste by only conditioning the spaces you’re using.
